Arborist Services in Tweed Heads, NSW

What is included

What Is Included in Our Arborist Services

  • The arborist walks around the tree and looks at the trunk base, the crown, the roots and the soil.
  • Dead wood, cracks, fungus, lean and signs of rot or insect damage are looked for.
  • Leaf and bark symptoms are matched to a pest, a disease or plain stress, so the right treatment is chosen.
  • Where the tree is sound, the work is pruning to remove weak growth and shape the structure.
  • Where the tree is dying or unsafe, it is taken down and the stump and roots are dealt with.
  • On building sites, we work out which trees can stay and how close digging can come to the trunk.
  • Storm-damaged trees are checked for splits and hanging limbs, and the dangerous parts are cut out first.
  • You are told what the tree needs now, what can wait and what to watch for over the seasons.

Why us

Why Choose Us for Arborist Services?

Accountable for every job, long after the day

Every arborist services job is done by the people who will still be here next year.

Tested and signed off before we leave

Everything we touch on your arborist services is tested before we go, you get walked through exactly what was done.

Local arborists, not a call centre

An arborist answers the phone and the same faces come back if the job runs over a day.

How the job runs

Most trees need looking at, not cutting

01

What you have noticed

Tell us what made you look: a crack, a dead patch of leaves, a lean, fungus at the base or a limb that has dropped. Say what kind of tree it is if you know, and how big, and what it stands over, such as a roof, a drive or a play area. If you plan to build near it, say so.

02

Walking the tree and the ground

The arborist looks at the tree from the ground first, then at the trunk base, the roots and the soil around them. Anything that looks doubtful higher up gets a closer look from a climber. We then explain what we found and whether the answer is to prune, treat, leave alone or remove. Council rules for larger or protected trees vary, so check with your council first.

03

The work, then what is left

Pruning is done at the branch collar, so the tree can grow over the wound and keep its shape. Where a tree has to come down, it goes in sections with the ground crew managing the drop zone. Branches are chipped, timber is cut to lengths and the stump is ground if you ask for it.

Common questions

Frequently Asked Questions

Which areas do you cover?

Tweed Heads, the Tweed Coast, Murwillumbah and the Tweed Valley, and the southern Gold Coast as far as Palm Beach and Tallebudgera. Each place has its own page on the service areas page. If yours is not listed, ask, because the list is where we work most often rather than a boundary.

Do you work in Queensland as well as New South Wales?

Yes. The work crosses the border at Tweed Heads and Coolangatta and carries on through Gold Coast suburbs such as Currumbin, Elanora and Bilinga. Which council a tree falls under changes with the side of the border, and that can change what you need to check before a tree comes down.

Which tree jobs do you do?

Trimming, pruning, tree and limb removal, stump grinding, root removal, chipping and mulching, palm tree removal, land clearing and fire breaks, arborist services, commercial tree work, crane-assisted removal and emergency tree work. Each job has its own page on the services page.

Do you do emergency tree work?

Yes. Emergency tree service is one of the jobs on the services page. We are open 24 hours a day, Monday to Saturday, and closed on Sundays. Ring 0458 795 659, say what has come down and what it is lying on, and keep everyone well back until we have spoken.

What is the difference between pruning and lopping?

Pruning takes a branch off at the branch collar, the swelling where it joins the trunk, so the tree can seal the wound. Lopping cuts through a branch anywhere along its length and tends to leave a stub that decays. Pruning is the method for a tree that is staying.

What happens to the branches and the mulch?

Branches and leaves are put through a commercial chipper on site. You can keep the mulch for your garden beds or have it taken away, whichever suits the block.

How far down is a stump ground?

Below ground level, so the spot can go back to lawn, paving or a new planting. Roots are taken out as well when they need to be, and the chips and debris are dealt with as part of the job.

How often do palm trees need cleaning?

Once or twice a year is usual. The job is taking off the dead brown fronds, seed pods and berries that would otherwise land on paths, cars and people.

Do I need council permission to remove a tree?

Often you do, and it varies. Tree preservation rules depend on the council, the zoning, the size of the tree and whether it is a native or protected species. Check with your council before a large or protected tree comes down.

What is crane-assisted tree removal?

A crane takes the weight of each section while a climber makes the cuts, then lifts it clear. It is used for trees that are large, dangerous or too hard to reach any other way, such as ones standing over a house or close to power lines.

What should I tell you when I call?

Where the tree is, roughly how tall it is, what it stands near, such as a roof, fence, pool or wire, and whether it is leaning or has split. A photo taken from a safe distance helps. Say whether a truck can reach the back yard too.

What should I do if a tree or limb is touching a power line?

Stay well back, keep people and pets away, and do not touch the tree or anything it is touching. Treat the line as live and ring 000 if anyone is at risk. Once everyone is clear, ring the number at the top of this page and tell us what is touching what.

Ready when you are

Book Arborist Services in Tweed Heads Today

Tell us the kind of tree if you know it, and what you have seen on it, such as dead leaves, a crack, fungus or a lean. Say what stands under it, whether a house, a fence or a wire, and whether a person can walk around the whole trunk.

0458 795 659

24 hours a day, Monday to Saturday

Not urgent? Send us the job instead