Root Removal Services in Tweed Heads, NSW

What is included

What Is Included in Our Root Removal Services

  • We trace the roots outward from the trunk or stump, noting where they lift paving or run toward pipes.
  • Pipes, cables, drains and garden edges near the roots are allowed for, and worked around rather than dug through.
  • Soil is dug back from the surface roots by hand or machine until the root can be seen clearly.
  • Roots are cut at a point clear of the structure, then lifted out in lengths.
  • Large roots left behind by a removed tree are pulled or ground out with a machine, to stop regrowth.
  • Cut roots, bark and lumps of timber are loaded out or stacked where you want them.
  • The trench or hole is backfilled with the soil that came out and firmed down underfoot.
  • Lawn or garden beds beside the dig are raked level, ready for turf, paving or planting.

Why us

Why Choose Us for Root Removal Services?

Accountable for every job, long after the day

Every root removal job is done by the people who will still be here next year.

Tested and signed off before we leave

Everything we touch on your root removal is tested before we go, you get walked through exactly what was done.

Local arborists, not a call centre

An arborist answers the phone and the same faces come back if the job runs over a day.

How the job runs

What is buried nearby sets the pace

01

Describe the problem roots

Tell us what the roots are doing, such as lifting a path, cracking a driveway slab or showing in the lawn. Say whether the tree is still standing or already cut down, and how far the roots seem to reach. Mention any drains, water lines or taps you know of nearby.

02

Reading the ground and the roots

We follow the roots from the trunk or stump and see how thick they are and how deep they go. The plan covers where to start digging, which roots can be cut and which are holding up a tree you want to keep, and how a machine can reach the spot. Anything buried nearby is allowed for.

03

Digging, cutting and filling in

Soil is dug away until the root is exposed, then it is cut and lifted out in lengths, by hand or with a machine. Heavy roots are pulled or ground out. The hole is backfilled and the surface raked level, with the cut root and spoil moved to a spot you choose.

Common questions

Frequently Asked Questions

Which areas do you cover?

Tweed Heads, the Tweed Coast, Murwillumbah and the Tweed Valley, and the southern Gold Coast as far as Palm Beach and Tallebudgera. Each place has its own page on the service areas page. If yours is not listed, ask, because the list is where we work most often rather than a boundary.

Do you work in Queensland as well as New South Wales?

Yes. The work crosses the border at Tweed Heads and Coolangatta and carries on through Gold Coast suburbs such as Currumbin, Elanora and Bilinga. Which council a tree falls under changes with the side of the border, and that can change what you need to check before a tree comes down.

Which tree jobs do you do?

Trimming, pruning, tree and limb removal, stump grinding, root removal, chipping and mulching, palm tree removal, land clearing and fire breaks, arborist services, commercial tree work, crane-assisted removal and emergency tree work. Each job has its own page on the services page.

Do you do emergency tree work?

Yes. Emergency tree service is one of the jobs on the services page. We are open 24 hours a day, Monday to Saturday, and closed on Sundays. Ring 0458 795 659, say what has come down and what it is lying on, and keep everyone well back until we have spoken.

What is the difference between pruning and lopping?

Pruning takes a branch off at the branch collar, the swelling where it joins the trunk, so the tree can seal the wound. Lopping cuts through a branch anywhere along its length and tends to leave a stub that decays. Pruning is the method for a tree that is staying.

What happens to the branches and the mulch?

Branches and leaves are put through a commercial chipper on site. You can keep the mulch for your garden beds or have it taken away, whichever suits the block.

How far down is a stump ground?

Below ground level, so the spot can go back to lawn, paving or a new planting. Roots are taken out as well when they need to be, and the chips and debris are dealt with as part of the job.

How often do palm trees need cleaning?

Once or twice a year is usual. The job is taking off the dead brown fronds, seed pods and berries that would otherwise land on paths, cars and people.

Do I need council permission to remove a tree?

Often you do, and it varies. Tree preservation rules depend on the council, the zoning, the size of the tree and whether it is a native or protected species. Check with your council before a large or protected tree comes down.

What is crane-assisted tree removal?

A crane takes the weight of each section while a climber makes the cuts, then lifts it clear. It is used for trees that are large, dangerous or too hard to reach any other way, such as ones standing over a house or close to power lines.

What should I tell you when I call?

Where the tree is, roughly how tall it is, what it stands near, such as a roof, fence, pool or wire, and whether it is leaning or has split. A photo taken from a safe distance helps. Say whether a truck can reach the back yard too.

What should I do if a tree or limb is touching a power line?

Stay well back, keep people and pets away, and do not touch the tree or anything it is touching. Treat the line as live and ring 000 if anyone is at risk. Once everyone is clear, ring the number at the top of this page and tell us what is touching what.

Ready when you are

Book Root Removal Services in Tweed Heads Today

Tell us what the roots are doing and what they are near, such as a slab, a drain or a fence. Say whether the tree is still there and whether a machine can get into the yard by the side gate.

0458 795 659

24 hours a day, Monday to Saturday

Not urgent? Send us the job instead